We are not taking bookings for any groups larger than six. We ask that you only attend with people that are already in your social bubble. Our new groups newsletter will keep you up with all the latest news about when we will be reopening for group bookings.

Booking is essential for all group visits and guided tours. Discounted group rates apply only to pre-booked groups.

Photograph of the exterior of the Royal Pavilion showing a detail of the jali screen carved into the stoneworkContact our booking office:
Telephone 03000 290901
International calls only +44 (0)1273 292820
email visitor.services@brighton-hove.gov.uk

Prices

Pre-booked groups of 15 or more people benefit from a discount on entry and on guidebooks (minimum order 15 guidebooks), as well as one free ticket for every 15 paying visitors and free entry for the coach driver.

Walk-up groups pay the full price.

All prices for group tours, guidebooks and the Royal Pavilion Tearoom packages are in addition to the entry fee.

Download the Group Prices for the Royal Pavilion 2020-2021 [PDF]

How to book a group visit

Booking is essential for all group visits and guided tours.

Pre-booked groups of 15 or more receive group rates, one free ticket for every 15 paying visitors and free entry for the coach driver. All audio guides, guided tours and catering are in addition to admission fees.

You can book using our online form or by contacting our booking office:

All calls are charged at the local rate Monday-Friday 9am-5pm

Conditions

We will allocate your group a timed entry slot, late or unbooked groups may have admission refused. Please call the booking office on 03000 290901 if you are delayed and we will do our best to accommodate you. If you are late we cannot guarantee the availability of audio guides or guided tours.

We require two working days’ notice to cancel or amend your booking or you may be charged in full. You can cancel by either telephoning (Monday to Friday 9am-5pm) or using our online form.

If we have to cancel a guided tour without notice, the guiding fee will not be charged and the group can enter unguided.

Group leaders are responsible for the behaviour of the group and must remain with them at all times. Any groups posing a threat to the health, safety and enjoyment of other visitors will be asked to leave.

Download a copy of our full Terms and Conditions for Groups at the Royal Pavilion [PDF]

Methods of payment

We accept the following methods of payment:

  • Amex
  • Visa
  • MasterCard
  • Maestro
  • Delta
  • Company cheque made payable to Brighton & Hove City Council (by post or on arrival)
  • Cash (on arrival)

Account holders

If you bring more than 100 visitors to our venues per year you will benefit from opening a credit account.

Account customers benefit from

• Exclusive discounted prices
• Invoiced payments
• Account Management and marketing support

To open an account, please complete the account application form and return to visitor.services@brighton-hove.gov.uk

Download the form here- Account application form for groups [PDF]

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