This access statement should be read alongside our current Covid-19 safety measures.
Brighton Museum is located in the city centre within the Royal Pavilion Estate. It is on level ground, close to the Lanes and North Laine and only 5 minutes’ walk from the sea.
Visitors must pay an admission charge to enter Brighton Museum, although residents of Brighton & Hove are entitled to free entry with proof of address. Companions/carers accompanying a disabled visitor can enter free. Additional charges may apply for temporary exhibitions and events. See admission charges for more information.
All areas of the Museum are accessible for wheelchair users and for people with limited mobility. There is a passenger lift and accessible toilets.
Visitor Services Officers are positioned around the building should you require any assistance and are happy to answer any queries.
BSL interpreted group tours are available for the hard of hearing. All group tours must be booked in advance.
Brighton Museum & Art Gallery is a member of the Visitor Attraction Quality Assurance scheme.
We look forward to welcoming you. If you have any queries or require any assistance please phone 03000 290900 or email firstname.lastname@example.org.
- For full details and maps of how to reach us please see the How to get here section of our website. Alternatively you can plan your journey by car or public transport using www.traveline.info; simply enter your postcode and ours, which is BN1 1EE to get directions.
- The nearest railway station is Brighton, which is a 15-20 minute walk. Taxis are available at the station. If you require an accessible taxi you can book this in advance.
- See contact information section for details for taxi companies in Brighton & Hove.
- The Possability People charity also provides helpful information on the various Wheelchair Accessible Taxis on the road to help you find the taxi that’s right for you. Contact them at www.possabilitypeople.org.uk or at Montague House, Montague Place Brighton BN2 1JE, or by phone on 01273 89 40 40 or by email at email@example.com
- Buses stop at either North Street or the Old Steine. See contact information section for more details of bus services.
- Access to Brighton Museum & Art Gallery is through the garden via level paths.
- Public toilets are situated in the garden, including an accessible toilet.
- Visitors using mobility scooters are asked to leave them in the foyer and transfer to one of our manual wheelchairs. If you do this, please bring along a companion to push the wheelchair or if you need a member of staff to assist you phone 03000 290900 or email firstname.lastname@example.org in advance to book someone to help.
- Companions/carers accompanying a disabled visitor can enter free.
Car Parking and Arrival
- For general parking information please see www.brighton-hove.gov.uk or contact Brighton & Hove City Council Parking Information Centre 01273 296622 email email@example.com.
- The Lanes Car Park
Multi-Storey 24 Hour
Black Lion Street Brighton BN1 1ND
355 total spaces, 30 disabled bays
- NCP Brighton Theatre
Multi storey 24Hr
Church Street, Brighton, BN1 1US
587 total spaces, 6 disabled bays
- Carlton Hill Car Park
Surface pay and display 24 Hr
Kingswood Street, Brighton, BN2 9QG
52 spaces, 2 disabled bays
- Marine Parade
Pay and Display 9am – 6pm (Mon-Sun)
Marine Parade, Brighton BN2 1TL
- Madeira Drive
Pay and Display 9am – 6pm (Mon-Sun)
Madeira Drive, Brighton BN2 1PS
363 spaces, 10 disabled bays
- Churchill Square Shopping Centre
Multi Storey 24Hr
West Street, Brighton BN1 2FD
1600 spaces, 30 disabled bays
Blue Badge disabled bays
- Church Street, BN1 1UF which is near St. Giles Language School, has 4 disabled bays and there is no time limit for these bays. There is also an NCP Car Park with Disabled Bays which is located on the ground floor these are not free.
- New Road, BN1 1UF has 3 bays and three hour limit.
- Jubilee Street, BN1 1GE has a set of bays and three hour time limit.
- In Brighton & Hove, providing the badge and time disc are displayed correctly, you can park in a disabled bay, a pay & display bay and a shared use bay but not in ‘resident permit only’ bays.
- Additionally Blue Badge holders with a clock are allowed to park on yellow lines for up to 3 hours provided they are not causing an obstruction and there are no loading restrictions.
- Visitors can be dropped off in Church Street near the William IV gate. The entrance to the Museum is slightly sloped but even, and the main entrance has double doors 1450cm wide which are power assisted operated by a button on the left wall.
Guide, assistance and support animals
- The Royal Pavilion & Museums Trust welcomes guide, assistance and support dogs across all of our sites
- Our staff are aware that not all assistance dogs will be wearing a tabard/harness when working or training
- Our staff are aware that not all assistance dogs will be or need to be registered with Assistance Dogs (UK) or the equivalent international scheme, therefore we do not ask to see any registration paperwork for you to bring your assistance dog onto any of our sites
- Water bowls are available for your dogs at all of our sites, please ask a member of staff.
- No other animals may be brought into our museums.
Main Entrance, Reception and Ticketing Area
- The Museum foyer is on the ground floor, and has step free, level access throughout. Power assisted doors are available throughout the building.
- There are some chairs with arms in this area.
- The area is evenly well lit with overhead lighting.
- The Information desk is low and has an induction loop.
- Pen and paper are available on request.
- A magnifying glass is available on request.
- Wheelchair and Walker loan is available, free of charge, on request.
- There is a wheelchair accessible passenger lift between the ground and first floor galleries, with a mirror at the rear, and a visual indication of floor level, although no voice announcement as it travels one floor only.
- There are wide routes between areas throughout the galleries.
- Flooring is even, varnished wood or mosaic throughout the building.
- Interpretation panels and signage throughout the Museum are of a reasonable size with clear font and contrast.
- Seating is available throughout the Museum.
- Light levels vary in the Museum. Some galleries, such as the Costume and Prints galleries have low light levels for conservation reasons.
- The ground floor contains seven galleries, Education Rooms and toilet and baby changing facilities.
- The World Stories gallery has large print transcripts, QR codes, BSL and subtitles on the audio visual presentations, hearing loops, tactile exhibits and a PC with a trackball and screen reading software. A large print guide to using the technology is also available.
- The Egypt gallery has a gently sloped floor.
- The first floor is accessible via the lift or stairs of 12+10+9 steps, and contains permanent galleries and temporary exhibition spaces.
- The Costume gallery has a gently sloped ramp with a 1:17 gradient and handrails.
- Public toilets are available on the ground floor, with level access from the main Museum. There are also further toilets in the basement accessed via 5+12 steps.
- Accessible toilets are located on both the ground floor and the first floor. Both have level access, and non-slip flooring. They are well lit and have grab rails, lever taps and an emergency pull cord.
- The accessible toilet on the ground floor has a door 90cm wide, with a clear transfer space to the left of the toilet. The toilet height is 45cm, the fixtures are white and there is a colour contrast band of navy tiles around the room at 75cm high. It also includes baby changing facilities.
- The accessible toilet on the first floor has a door 90cm wide, with a toilet 45 cm high and transfer space to the right of the toilet, but no colour contrast.
- The shop is situated in the entrance foyer area with a wide range of gifts, and has a level floor throughout.
- There is limited space between the units. Most shelving is at a low height, but some units have higher shelving.
- The counter has an induction loop.
- Staff are available to give assistance if required.
Grounds and Gardens
- Brighton Museum & Art Gallery is situated within the Royal Pavilion garden.
- There are wide tarmac paths through the garden with gradual inclines.
- The lawns are mostly flat, but there are some small inclines.
- Some benches are placed along the paths.
- All of the staff have undertaken disability awareness training.
- We have a set of evacuation procedures and should you require it someone will assist you with evacuation either out of the building or to a refuge. We have evac. chairs to assist.
- All information brochures are produced in a minimum of 12 point font, and some are available in large print.
- Assistance dogs are welcome in the building.
- The World Stories Gallery has a number of replica objects to touch, try on and handle.
- If you require a quiet space, please talk to the Bookings Office in advance to book a room. There are also quieter seating areas in some of the galleries.
Address: Brighton Museum & Art Gallery Royal Pavilion Gardens Brighton BN1 1EE
Telephone: 03000 290900
Hours of Operation
Open Tue-Sun 10am-5pm, Closed Mon (except Bank Holidays 10am-5pm)
Local Equipment Hire
Brighton Shopmobility Opening Times and Contact Details Registration forms, scooters and manual and powered wheelchairs are available from the Shopmobility centre at:
- Brighton Shopmobility Centre, Churchill Square Car Park 1, Level P3, Regency Road, Brighton
- Opening times: Monday-Fridays, 10am-4pm. Closed on weekends & Bank Holidays. (Opening times can sometimes vary so it’s best to ring ahead to check the centre will be open when you plan to visit.)
- Telephone: 01273 323239. It might be a good idea to contact the Scheme before visiting to find out directions as it can be quite difficult to find the office.
Local Accessible Taxi
- Brighton & Hove Radio Cabs 01273 204060 firstname.lastname@example.org www.brightontaxis.com
- City cabs 01273 205205 Text 07528 964384 www.205205.com
- Brighton & Hove Streamline 01273 747474 email@example.com
- Hove Streamline Taxis 01273 202020 firstname.lastname@example.org
Local Public Transport
Buses have easy access for boarding and space for 1 wheelchair or any vehicle with a parking brake. Scooters are not permitted.
- The Brighton and Hove bus timetables are available on-line or in large print.
- Main bus stops have “real time” information screens for passengers, and most buses have visual and audible announcements of the next stop.
- Award winning Talking Bus Stops are also available in the city if you are blind or partially sighted. People using the scheme have a battery-operated key fob which alerts them when they are near a talking bus stop. Pressing the fob allows you to receive spoken information on which buses are coming and when they will arrive. For more information on this scheme please see www.journeyon.co.uk or contact the Access Point Team on 01273 29555 email email@example.com
This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests/visitors.